Before you start, you need:
- The 25-character key we sent you
- Your PC connected to the internet
Part 1: Check your Windows edition (before you buy or activate)
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Part 2: Enter your key
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Next to Change product key, click Change.
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Optional: check your licence type
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Problems and quick fixes
- “This product key didn't work”
- Check the edition with winver. Make sure you typed the key correctly and the PC is online, then try again. Still stuck? Send us a screenshot.
- It says “Windows Home”, but I bought Pro
- That's fine. Entering the Pro key upgrades Home to Pro. The PC restarts once and your files stay.
- Installing Windows from scratch
- Download Windows from our Downloads page (official Microsoft links). During setup, enter the key or choose “I don't have a product key” and activate afterwards with the steps above.
Official help: Activate Windows (Microsoft) · Find your Windows edition (Microsoft)





