Frequently asked questions
Straight answers about genuine software, ordering, payment, delivery and refunds.
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Is your software genuine?
Yes, 100%. Everything we sell is genuine: official license keys and official subscriptions activated through the software maker's own systems. We never sell cracked apps, patched installers, KMS activators or 'lifetime' hacks. Your software gets official updates and works like a copy bought directly from the publisher.
Will it be activated on my own email?
Yes. Subscriptions such as Adobe Creative Cloud, Canva Pro and ChatGPT Plus are activated on your own account and email, not on a shared login. Your files, projects and settings stay in your account, and we never ask for your password. Microsoft 365 is different: it is a ready account, and we send you its email and password.
Why are your prices lower than the official price?
We work on low margins, sell online with small overheads, and price everything in PKR so you avoid international card fees and currency charges. Lower prices never mean cracked software: every product is genuine and supported.
What's the difference between a license key and a subscription?
A license key (for example Windows 11 Pro or Office Pro Plus) is a one-time purchase that activates the software permanently on one PC. A subscription (for example Adobe Creative Cloud or Microsoft 365) runs for a set period, such as monthly or yearly, and gets the latest features the whole time. Every product card shows which type it is.
Ordering & payment
How do I order and pay?
Choose your product and click Order. Enter your name, WhatsApp number and email, and you'll get an order number (for example TS-482913). Pay the amount by NayaPay, SadaPay, Easypaisa or bank transfer, then send your payment screenshot with your order number on WhatsApp or through our upload page. We verify the payment and activate your product.
Is it safe to pay before activation?
Your order is confirmed and given an order number before you pay, and you pay only to the accounts shown on our website, which are in the name of Syed Unaib Ali. More than 5,000 customers have ordered this way. If we can't deliver your order, you get a full refund.
Can I order on WhatsApp or Instagram instead?
Of course. Message us on WhatsApp or Instagram DM and we'll take your order there. The website simply gives you an order number and our prices up front.
Some products say 'DM for price'. Why?
For some products the price changes with the plan or the publisher's rates. Place the order or message us on WhatsApp and we'll confirm the exact price before you pay.
Delivery & activation
How long does delivery take?
License keys such as Windows are usually delivered within minutes of your payment being verified. Subscriptions activated on your email are usually done within a few hours. Every order is delivered within 24 hours, or you can choose a full refund.
Do you help with installation?
Yes. If you need help installing or activating, message us on WhatsApp and we'll guide you step by step, including screen-sharing if needed.
Refunds & support
What if something doesn't work? Can I get a refund?
Lifetime keys come with a 1-year replacement warranty, and subscriptions are covered for the full period you paid for. If a key doesn't activate or a subscription stops working, we fix it or replace it first. If we can't, you get a refund. If we can't deliver your order at all, you get a full refund. See our Refund Policy for the details.
Do you provide after-sales support?
Yes, for the full length of your subscription or license. Our team is on WhatsApp 7 days a week for activation help, renewals or any issue with your product.
Go genuine today.
Join 5,000+ customers across Pakistan who use genuine, supported software, activated on their own email.