- The key and official installer link we sent you
- WhatsApp open, to send us a screenshot
- Any older Office removed from the PC
These keys activate by phone activation. You don't need to call anyone: you send us one screenshot on WhatsApp and we reply with a code. We do it with you.
Part 1: Install Office
- 1
Remove any other Office first, including a pre-installed Microsoft 365 trial: Settings → Apps → Installed apps → find Office → Uninstall.
- 2
Install Office from the official link we sent you with your key, then restart your PC.
Part 2: Enter your key
- 3
- 4
Part 3: Phone activation (with us on WhatsApp)
- 5
- 6
- 7
We reply with a Confirmation ID, usually within minutes. Type it into boxes A to H and click Next.
Don't restart, update or reinstall Windows between sending us the Installation ID and typing the Confirmation ID, or the numbers won't match.
Problems and quick fixes
- The Installation ID doesn't show
- Make sure you chose the telephone option and selected a country. Close Word, open it again, and repeat Part 3. Still nothing? Send us a screenshot of what you see.
- “Telephone activation is no longer supported for your product”
- Don't worry. Send us a screenshot on WhatsApp and we'll activate it another way or replace the key. It's covered by your warranty.
- Office says “Unlicensed Product”
- Another Office version is probably still installed. Uninstall it, restart, and enter your key again.
Official help: Activate Office (Microsoft)




